Privacy Policy

 

This privacy notice for TRASER Romania ("Company", "we", "us", "our", or "our"), describes how and why we may collect, store, use and/or distribute ("process") your information when using our services ("services"), such as when:

• Visit our website or any of our websites that link to this privacy notice
• Interact with us in other related ways, including in any sales, marketing or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.

What personal information do we process? When you visit, use or browse our Services, we may process personal information depending on how you interact with TRASER Romania and Services, the choices you make and the products and features you use.

Do we process sensitive personal information? We do not process sensitive personal information.

Do you receive information from third parties? We do not receive any information from third parties.

How do you process my information? We process your information in order to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Click here to find out more.

When and with which parties do we share personal information? We may also share information in specific situations with certain third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and collect, misappropriately access , steal or alter your information.

What are your rights? Depending on where you are geographically located, the applicable privacy law may mean that you have certain rights with respect to your personal information.

How do I exercise my rights? The easiest way to exercise your rights is by filling in our available data subject request form here, or by contacting us. We will consider and act on any request in accordance with applicable data protection laws.

Want to know more about what TRASER ROMÂNIA does with any information it collects?

 

1. What information do we collect?

Personal information you disclose to us

In a nutshell: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register with the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or otherwise contact us.

Personal information provided by you The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. Personal Information we collect may include the following: 

• Name
• telephone numbers
• e-mail addresses
• postal addresses
• username
• word
• billing addresses

Sensitive information. We do not process sensitive information.

Payment dates. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as credit card number) and the security code associated with your payment instrument. All payment data is stored by NETOPIA PAYMENTS. You can find their privacy notice links here: https://netopia-payments.com/politica-de-confidentialitate/.

Social networking login data. We may give you the option to register with us using your existing social media account details, such as your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW WE TREAT SOCIAL MEDIA USERS" below.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information collected automatically

In a nutshell: Some information, such as your internet protocol (IP) address and/or browser and device characteristics, is automatically collected when you visit our Services.

We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your address. IP address, browser and device features, operating system, language preferences, referrer URLs, device name, country, location , information about how and when you use our Services, and other technical information. This information is needed primarily to maintain the security and operation of our Services and for our internal analysis and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:

• Logbook and usage data. Log and Usage Data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and record in log files. Depending on how you interact with us, this log data may include your address. IP address, device information, browser type and settings, and information about your activity in the Services (such as date/time stamps associated with your use, pages and files viewed, searches and other actions you perform, such as features you use), device event information (such as system activity, error reports (sometimes called "lock dumps") ") and hardware settings).

• Date device. We collect device data, such as information about the computer, phone, tablet or other device you use to access the Services. Depending on the device you use, this device data may include information such as your address. IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system and system configuration information.

• Location data. We collect location data, such as information about the location of your device, which may be either accurate or inaccurate. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address.) You may opt out of allowing us to collect this information by either denying access to the information or disabling the location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In a nutshell: We process your information in order to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and to otherwise manage user accounts. We may process your information so that you can create and sign in to your account and keep your account up and running.

• To deliver and facilitate the delivery of services to the user. We may process your information in order to provide you with the requested service.

• To answer user questions / provide user support. We may process your information in order to answer your questions and resolve any problems you may have with the service you have requested.

• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.

• To send you marketing and promotional communications. We may process the personal information you submit to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).

• To give you targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests, location and more.

• To save or protect a person's vital interest. We may process your information when necessary to safeguard or protect a person's vital interest, such as to prevent harm.

3. ON WHAT LEGAL BASIS DO WE PROCESS YOUR INFORMATION?

In a nutshell: We process your personal information only when we believe it is necessary and have a valid legal reason (i.e., a lawful basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we process your personal information. As such, we may rely on the following legal bases for processing your personal information:

• Consent. We may process your information if you have given us your permission (i.e., consent) to use your personal information for a particular purpose. You can withdraw your consent at any time.

• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including the provision of our Services, or at your request before entering into a contract with you.

• Legitimate interests. We may process your information when we believe that it is reasonably necessary to achieve our legitimate business interests and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described to:

• We send users information about special offers and discounts on our products and services
• We develop and display personalized and relevant advertising content for our users

• Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement or regulatory agency, to exercise or defend our legal rights, or to disclose your information as evidence in litigation in which we are involved.

• Vital Interests. We may process your information when we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND TO WHOM WE SEND YOUR INFORMATION

In a nutshell: We may share information in the specific situations described in this section and/or with the following third parties.

Suppliers, consultants and other third-party service providers. We may share your data with third party vendors, service providers, contractors or agents ("third parties") who perform services for us or on our behalf and require access to such information to perform that activity. The third parties with whom we may share personal information are as follows:

• Allow users to connect to their social accounts

Facebook and Google account

• Communicate and discuss with users

Crisp

• Content optimization

Google Fonts

• Billing and invoicing

Netopia Payments

• User account registration and authentication

Login Facebook

• Web and mobile analytics

Google Analytics

• Hosting

Hetzner Germany

We may also need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with or during negotiations regarding any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

• Business partners. We may share your information with our business partners in order to offer you certain products, services or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In a nutshell: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW YOUMANAGING SOCIAL CREDENTIALS?

In a nutshell: If you choose to register or sign in to our services using a social media account, we may have access to certain information about you.

Our services offer you the possibility to register and log in using your third-party social media account details (such as your Facebook or Twitter login). Where you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider in question, but will often include your name, email address, friends list and profile picture, as well as other information you choose to make public on such social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or otherwise made clear to you on the relevant Services. Please note that we do not control and are not responsible for other uses of your personal information by the third party social network provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and applications.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In a nutshell: We may transfer, store and process your information in countries other than our own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION" above), in the United States, and other countries.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), then these countries may not necessarily have data protection or similar laws as comprehensive as those in your country. However, we will take all necessary steps to protect your personal information in accordance with this privacy notice and applicable law.

European Commission standard contractual clauses:

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third party suppliers. These clauses require all recipients to protect any personal information they process originating in the EEA or the UK in accordance with European data protection laws and regulations. Our standard contractual clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided on request.

8. How long do we keep your information?

In a nutshell: We retain your information only as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will retain your personal information only as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). None of the purposes in this notice will require us to keep your personal information longer than the period of time that users have an account with us.

Where we have no ongoing legal need to process your personal information, we will erase or anonymize that information or, if this is not possible (for example, because your personal information has been stored in back-up archives), then we will securely store your personal information and isolate it from any further processing until erasure is possible.

9. CUM KEEP INFORMATION SAFE?

In a nutshell: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and our efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and collect, access, steal or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

10. What are YOUR RIGHTS?

In a nutshell: In some regions, such as the European Economic Area (EEA) and the United Kingdom (UK), you have rights that give you greater access and control over your personal information. You can review, modify or cancel your account at any time.

In some regions (such as the EEA and the UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS AD?" Below.

We will consider and act on any request in accordance with applicable data protection laws.

If you are in the EEA or the UK and you believe that we are processing your personal information unlawfully, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are in Switzerland, the contact details of the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: While we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS AD?" below or updating your preferences.

Please note, however, that this will not affect the lawfulness of processing prior to its withdrawal, nor will it affect the processing of your personal information carried out on lawful grounds for processing other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send you or by contacting us using the details provided in the "HOW CAN YOU CONTACT US ABOUT THIS AD" section below. You will then be removed from our marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account information

If at any time you would like to review or change the information in your account, or close your account, you can:

• Log in to your account settings and update your user account.

• Contact us using the contact information provided.

Upon your request to close your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist in any investigation, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this may affect certain features or services of our Services. To opt out of interest-based advertising from advertisers, visit our Services http://www.aboutads.info/choices/.

If you have any questions or comments about your privacy rights, you can e-mail us at [email protected].

11. CONTROL FOR FEATURES DO NOT TRACK

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can turn on to signal your privacy preference not to track and collect data about your online browsing activities. No uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you of that practice in a revised version of this privacy notice.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC RIGHTS?

In a nutshell: Yes, if you are a California resident, you are granted specific rights regarding access to your personal information.

Section 1798.83 of the California Civil Code, also known as the "Shine The Light" law, permits our California resident users to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information during the preceding calendar year. If you are a California resident and would like to make such a request, please submit our request to us in writing using the contact information provided below.

If you are under 18, live in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the e-mail address associated with your account and a statement that you reside in California. We will ensure that data is not publicly displayed on the Services, but please note that data may not be completely or completely removed from all of our systems (e.g., backups, etc.).

13. UPDATE THIS OPINION?

In a nutshell: Yes, we will update this notice as necessary to comply with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will become effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of those changes or by directly sending you a notice. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US REGARDING THIS OPINION?

If you have any questions or comments about this notice, you can contact our Data Protection Officer (DPO) by e-mail at [email protected], or by mail at:

RAVICA TRADE & MANAGEMENT S.R.L., CIF: RO2626382354, Nr. Reg. Com. J40/255/2010

Sectorul 4, Bdul. Alexandru Obregia 26 Bl. R3 Sc. B Et. 3 Ap. 59, București
Romania

15. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT?

Based on the applicable laws in your country, you may have the right to request access to, amend, or delete the personal information we collect from you under certain circumstances. To request to review, update or delete your personal information, submit a request form by clicking on here.

Last update: April 4, 2025